Volunteer your time, skills and expertise to help us make our services available to more people.
During this time of COVID-19, we are urgently seeking volunteers to help us carry out our essential work supporting those most in need.
By volunteering some of your free time, you can help make a huge difference to vulnerable and homeless people, and join us in our mission to end street homelessness.
Distributing food and/or essential items
Supporting staff to carry out welfare checks
Phone calls for our clients completing literacy work*
Phone calls for welfare checks*
*These tasks may be completed remotely
Locations – Lambeth, Southwark, Newham, Various (for TST roles)
Shifts can be full mornings or afternoons. Email firstname.lastname@example.org with your availability, and our volunteer coordinator will be in touch to discuss how your time and skills fit our volunteer roles;
Thank you for your interest in volunteering with Thames Reach; we hope to be working with you soon.
Volunteering your time is a great way to support Thames Reach. It provides a valuable resource for us enabling us to support more people and gives you, the volunteer, an opportunity to get directly involved. Whether you are providing services directly to homeless people or supporting Thames Reach as a whole, you can be certain that you are making a significant contribution to the lives of the many people we support.
We are looking for volunteers from the following backgrounds:
Community volunteers: Whether you have spare time on your hands or are driven to give something back, community volunteers offer a valuable range of skills and life experiences particularly relevant to homeless people trying to put their life back on track.
Corporate volunteers: Are you looking to volunteer as part of your company’s social responsibility policy? Do you have a set number of days available to you each year? We can help you use your gifts of time and creativity in a meaningful way supporting some of London’s most vulnerable people. Why not consider offering your professional expertise as well as your time, by supporting Thames Reach the business, you are helping us to reach even more people.
Peer volunteers: Volunteers who have previously been homeless or who have had similar life experiences to the people we support offer a particular perspective and approach that helps us provide even better services. Don’t worry if you have never volunteered before, we will provide all the training and support you will need.
We are currently seeking volunteers to work with the following services:
Brent Reach volunteers: Brent Reach works with people who require support to sustain their tenancy. It also supports people to address issues with their welfare benefits, emotional wellbeing and access employment, training and education. The support is provided at satellite advice surgeries, through group work, or through meeting people in their homes or in the community.
Volunteers undertake a range of tasks, including welfare calls, befriending isolated clients, escorting clients to appointments, accompanying team members on visits and conducting basic needs assessments, and co-facilitating group work. You will receive on-the-job training, supervision, as well as opportunities to attend team meetings.
The service operates between 9.00am to 5.00pm Monday to Friday from our office in Harlesden or from one of our satellite sites in Brent. The majority of the client work is out in the community.
IAG advisors: The Information, Advice and Guidance (IAG) service, based in the Employment Academy in Camberwell, provides a gateway into employment and skills services. It is a drop-in service, open daily and available to vulnerable adults who want to access training, volunteering or employment.
The role of the peer advisor is to provide advice and guidance, assessing needs and supporting clients to achieve their goals. You will also liaise with external agencies including prospective employers and training providers.
This role suits volunteers who have experience of mental health, unemployment, offending and homelessness.
Newham A&E Diversion volunteers: This project works closely with GPs and hospitals, aiming to reduce the amount of people frequently attending accident and emergency units within the London Borough of Newham, and making sure that vulnerable people get a wide range of more appropriate support instead.
As well as helping clients to access appropriate healthcare, and meeting other support needs around drugs and alcohol and mental health issues, the team also provides floating support services and helps clients to maintain their tenancies, manage their finances, resolve benefit issues, and access employment, education and training opportunities.
Newham A&E Diversion are now recruiting for volunteers. Volunteers will undertake a range of tasks, including welfare calls, befriending isolated clients, escorting clients to appointments or social activities and accompanying team members on visits. You will receive on-the-job training and supervision.
The service largely operates between 9.00 am to 5.00 pm Monday to Friday, supporting people in the borough of Newham
We are looking for people who can commit to volunteering for a minimum of three months one day a week.
Rapid Response Team volunteers: The Rapid Response Team work across the capital, 365 days a year, acting as a safety net for some of society’s most vulnerable people. Our teams of outreach workers and volunteers find and engage rough sleepers in a bid to help them away from the streets. Outreach support volunteers accompany an experienced outreach worker and together they respond to referrals, searching for people rough sleeping on the streets and provide practical help in responding to their individual needs.
The outreach team support rough sleepers of all ages and with many different needs including those who are coping with poor mental health, poor physical health or living with drug or alcohol addictions.
Shifts span from 8pm-2am.
Each shift varies but you would be advised to wear something comfortable and warm; much of the shift will be on the street either looking for or talking to rough sleepers. Outreach workers go out in all weather conditions. You will be accompanying an experienced outreach worker on a full outreach shift acting as a frontline worker.
We are looking for people who can commit to volunteering for a minimum of six months, at least one night a month.
You are provided with training for this role. To apply, please email email@example.com and request and application pack.
Tenancy Sustainment Team volunteers: The Tenancy Sustainment Team works with people who have previously slept rough but are now in their own accommodation. Working across 16 boroughs in South London the team supports people with substance misuse issues, mental health problems, physical disabilities, and issues with finances, isolation and access to services.
Volunteers undertake a range of tasks, including reception duties, escorting clients to appointments, accompanying team members on visits and conducting basic needs assessments. You will receive on-the-job training, supervision, as well as opportunities to attend team meetings.
The service operates between 9.00 am to 5.00 pm Monday to Friday from our office in Stockwell and the majority of the client work is out in the community.
Thames Reach Social Impact Bond (SIB): The Thames Reach SIB service works with entrenched rough sleepers who have been on the streets for years and for whom other forms of engagement haven’t worked.
Flexibility is key to this service, and staff are able to make bespoke purchases and can access to a range of short-term accommodation options for their clients. They work together to find the best solution to the client’s particular needs and help them move away from the street in a sustainable way.
Thames Reach SIB are now recruiting for volunteers in 15 London boroughs, primarily south of the river. If you would like to volunteer your time, you will undertake a range of tasks, including welfare calls, befriending entrenched clients, escorting clients to appointments or social activities and accompanying team members on visits.
Parts of your shift may also entail looking for or talking to clients who are rough sleeping. For this type of shift, you would be advised to wear something comfortable and warm. SIB workers go out in all weather conditions, and it is likely to be in the mornings. You will be accompanying an experienced outreach worker.
We are looking for people who can commit to volunteering for a minimum of six months one night a week.
If you are interested in volunteering, please complete the form below and someone will be in touch with you.
Help Thames Reach to end street homelessness