Listen to audio from men and women who attended Chatbout 2006, the Thames Reach conference for people who use our services held in September.
A 'voxpop' was taken at lunchtime, where people were asked: "What change would make the biggest difference in your life?"
Their varied and interesting responses can be heard in this three-minute audio clip.
(If you cannot hear the audio, read the transcript from the link on the left.)